Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

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Financial Counselling

Everyone needs help from time to time.

Financial difficulties are often listed as one of the biggest stressors in life.

We understand that even one unexpected cost or surprise bill can lead to problems that feel completely insurmountable. With the rising cost of living, we are also seeing more people in our community than ever who are struggling to meet their everyday needs or make ends meet.

Whether you’re recovering from an adverse event or experiencing long-term financial stress, our caring and professional team of financial counsellors are here to help.

Jewish Care’s financial counsellors will talk with you to understand your unique situation and provide individually-tailored solutions to help navigate the way forward. 

A financial counsellor can:

  • Talk with you to understand and assess your financial situation
  • Provide you with information and options about your money
  • Help you to develop a budget and set financial goals
  • Advocate for your rights with banks, credit providers and utility companies
  • Help you understand your options if you are struggling to pay bills, fines or debts
  • Support you to apply for eligible government benefits and concessions
  • Connect you to additional services that may be able to assist.

Our service is free, confidential, non-judgemental, and available to anyone in the Victorian Jewish community who is experiencing financial stress. Whatever the issue, we can support you to get back on track.

If you are:

  • Having trouble keeping up with loan repayments
  • Unable to pay your utility bills or housing costs
  • Facing legal action or debt collection
  • Experiencing financial abuse
  • Considering bankruptcy
  • Affected by sudden or long-term unemployment
  • Struggling with the impacts of COVID-19
  • Finding it hard to meet day-to-day expenses
  • Experiencing other debt or financial problems that are having an impact on your financial wellbeing or physical or mental health

If you would like to speak to a Financial Counsellor, contact the Front Door on 8517 5999.
 

Publications

Brochure - Financial Counselling

Brochure - Financial Counselling

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