Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

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Home Care Referral Offer

Introducing our client referral incentive program

Jewish Care Consumers

Current Jewish Care consumers will receive a $500 payment for referring any new customer to Jewish Care who signs up their Home Care Package. This incentive supports friends, family, or colleagues discover the value Jewish Care provides whilst also providing our clients with $500 to spend on whatever they like.

Community Sports Clubs

Community Sports Clubs will receive $500 for every new Home Care customer  referred to Jewish Care (who signs up their Home Care Package) to put towards their club.

All sporting clubs are eligible, whether it’s a bowls club, soccer team, football team, or any other sports club. The referral program will help Jewish Care to build stronger relationships with our community.

All new Home Care Package clients

New Home Care Package clients to Jewish Care will receive a complementary ‘4 hour house cleaning service' within the first 4 weeks of their service commencing.

The cost of this service will not affect overall package expenditure. 

Terms and conditions

  • The bonus of $500 payment may be in the form of a coles myer gift card or an egift card.
  • The client must first receive approval from the person they are referring, before submitting their details.  
  • The new Home Care Package client must remain a client of Jewish Care for a minimum of 6 months (before the referrer is eligible for payment).
  • All referrals must be submitted between 22 December 2023 and 5 April 2024.
  • The referred person must not have used Jewish Care CAC service in the referral period.
  • These Terms and Conditions are subject to change.
  • One eligible referral per new Home Care Package client. 

To find out more about how our In-Home Services can support you in maintaining your independence, download the brochure below, call our friendly Front Door team on (03) 8517 5999 or complete and submit the form below.

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Brochure - Jewish Care Home Care Referral Offer

Brochure - Jewish Care Home Care Referral Offer

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Brochure - Jewish Care Home Care Referral Offer (Russian)

Brochure - Jewish Care Home Care Referral Offer (Russian)

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