Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

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Resources

Research & Publications Brochures Newsletters Annual and Financial Reports
Research & Publications Brochures Newsletters Annual and Financial Reports

Jewish Care has a strong commitment to developing services that are built on an evidence base

Undertaking research that guides strategic decision making and continuous improvement and working with partners to develop and apply best practice in the areas of Residential Aged Care, In Home Services, Disability Services and Individual & Family Services.

Some of the recent strategic and continual improvement research we have undertaken or partnered in includes:

  • Jewish Community of Victoria Disability Survey
  • The Avraham Zeleznikow Jewish Care Victoria and Monash University Russian Jewish Immigrants PhD scholarship
  • Hand in Hand™ Model of Support
  • Client Satisfaction Survey
  • Jewish Care Staff Demographic Survey
  • Volunteer Engagement Survey
  • Supporter Engagement Survey
  • Consumer Directed Care in Residential Care
  • Pain Awareness Project
  • GEN17 Survey
  • Families in Later Life Study

Publications

Publications
Aged Care for Older Survivors of Genocide and Mass Trauma Discover All Abilities Needs Analysis - Executive Summary Discover All Abilities Needs Analysis - Full Report Discover Community Expectations of Jewishness in Service Delivery - Full Report Discover Community Expectations of Jewishness in Service Delivery - Summary Report Discover Family, Domestic and Sexual Violence in Australia 2018 Discover Gen08 Survey - 2008/09 Jewish Population Survey (Preliminary Findings) Discover Gen08 Survey - Jewish Continuity (Full Report) Discover Gen08 Survey - Jewish Continuity (Overview) Discover Gen08 Survey - Older Jewish Australians (Full Report) Discover Gen08 Survey - Older Jewish Australians (Overview) Discover Gen08 Survey - Poverty & Emergency Relief (Full Report) Discover Gen17 - Australian Jewish Community Survey Preliminary Findings Discover Jewish Community of Victoria Disability Survey 2016 Discover The Jewish Population of Australia - Key Findings from 2011 Census Discover The Jewish Population of Victoria - Key Findings from 2011 Census Discover Transforming Relational Trauma In a Residential Setting Discover
Publications