Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

*
*
*

 

*
*
*
*
*
*
*
*
*
*

I would like to provide Jewish Care with a...*

This field is required.

I am a...*

This field is required.

If you are NOT the resident/client, are they aware that you are making this complaint?*

This field is required.

What date did your experience occur?

If you have a complaint, how do you think we might best reslove it?*

I give permission for my feedback to be used in Jewish Care marketing e.g. website/newsletters*

This field is required.
Submit enquiry
We received your submission.

Have your say brochure Download
Donate now
Black White
A

Types of In-Home Services

Maintaining your independence

Jewish Care In-Home Services are designed to support you to remain independent while living at home for longer. Our Support Advisors can visit you in your own home, free of charge or obligation, to discuss your needs and the range of services Jewish Care can deliver to keep you active and healthy.

We can help tailor a home care package to fit your life and support you in maintaining your independence and living in your own home, surrounded by your community and support network. 
We will also guide you through the Government programs to make sure that you understand the budget and fee structures you have available to you. These may include:

Your personal in-home care package is exactly that - personal. Jewish Care In-Home Services offers quality care in your own home based on your individual needs.

Our caring and professional Support Workers are qualified and trained for the support and services they provide and speak a range of languages including Yiddish, Russian, French, Hebrew, German, Hungarian and Polish. They can support you in a broad range of care and services including* but not limited to:

  • house cleaning and laundry
  • meal preparation
  • basic maintenance and gardening
  • personal care (bathing, dressing, hygiene and medication)
  • shopping
  • social activities and outings
  • transport to appointments, community venues and events
  • companionship
  • allied health services such as physiotherapy and occupational therapy
  • flexible respite where family carers can take a break
  • overnight care

*funding conditions may apply

To find out more about how our In-Home Services can support you in maintaining your independence, download the brochure below, call our friendly Front Door team on (03) 8517 5999 or complete and submit the form below.

*
*
*
*
*Security Check

 

Brochure - Jewish Care Home Care

Brochure - Jewish Care Home Care

Download
Brochure - Jewish Care Respite Options

Brochure - Jewish Care Respite Options

Download
Brochure - In-Home Services and Home Care Packages (Russian)

Brochure - In-Home Services and Home Care Packages (Russian)

Download