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Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

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Psychological Support

We know that many people in our community are hurting. 

Our psychology services were established to respond to community need and is available to members of the Victorian Jewish Community aged 16 years and older. The focus of the psychology program is to support the client to address issues in their lives that are causing emotional distress and improve their overall wellbeing.

Members of the community can self-refer to access up to 10 sessions without a referral from their GP. This support is available at no cost to the client and does not require access to Medicare, NDIS or other government funding.

Sessions are available in person at our office in Windsor, or via telehealth.

Our culturally sensitive therapeutic support is provided by Provisional Psychologists, who are studying either their Masters or Doctorate degrees in Clinical Psychology. Each Provisional Psychologist is supervised by a Senior Clinical Psychologist, in accordance with the Australian Health Practitioner Regulation Agency’s (AHPRA) accreditation standards.

Please note, we are not able to provide the following as part of the psychology program:

  • Court reports or legal assistance such as expert witnesses, or
  • Psychological assessments to obtain diagnoses

If you are struggling with anxiety or stress, insomnia, depression, relationship issues, self-esteem issues, addiction or other difficulties and you would like to find out more about our Psychology Program contact Jewish Care’s Front Door on (03) 8517 5999 or email [email protected]