Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

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If you are NOT the resident/client, are they aware that you are making this complaint?*

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Volunteer Training & Events

Network, socialise and grow

The Volunteer Program offers volunteers excellent opportunities to gain new skills, network and socialise with other volunteers and staff as part of a meaningful volunteer experience at Jewish Care. Due to the current COVID-19 circumstances, the delivery of the following training and events may be altered.

Training and events include:

Cultural Events: Based around Jewish holidays and public commemorative days, events for staff and volunteers are run by our Jewish Life team. 

Special Events:
Organised by the Volunteer Program staff, these events include festival packing bees, Mitzvah Day activities and National Volunteer Week celebrations. So too, many programs and homes organise their own volunteer events throughout the year.

Staff and Volunteer Awards Ceremony:
Held annually to celebrate exceptional contributions of staff and volunteers nominated for service and excellence awards.

Orientation and Training
All volunteers will undergo orientation upon commencement as well as inclusion training and any other training that is applicable to each role. You will also be invited to an annual volunteer development day.

For more information about volunteering, download the brochure below and call Maria Gelvan on (03) 8517 5933 or submit an online enquiry.

Publications

Brochure - Volunteering

Brochure - Volunteering