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Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

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2025 Annual General Meeting Summary

Jewish Care Victoria held its 2025 Annual General Meeting on 27 November 2025, bringing together members, Board Directors, Life Governors and staff for an update on the year’s achievements and challenges. 

Chaired by Co-President Mr Adam Joel, the meeting acknowledged the ongoing impact of global events on the community and highlighted Jewish Care’s strengthened crisis-response model, growing demand for social services, and continued focus on aged care, disability services and quality improvement.

Members passed two special resolutions: the extension of Ms Simone Szalmuk-Singer’s Board term, and the adoption of updated organisational Rules. 

Four nominees were confirmed to the Board, with a warm welcome extended to new Director, Ms Rebecca Jaffe. 

The Chief Executive and Treasurer presented operational and financial highlights, including the launch of the 2025 & Beyond organisational strategy.

Jewish Care expressed deep gratitude to its staff, volunteers and supporters for their dedication throughout an extraordinarily challenging year, reaffirming its commitment to delivering safe, compassionate and responsive care to the Victorian Jewish community.