Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

*
*
*

 

*
*
*
*
*
*
*
*
*
*

I would like to provide Jewish Care with a...*

This field is required.

I am a...*

This field is required.

If you are NOT the resident/client, are they aware that you are making this complaint?*

This field is required.

What date did your experience occur?

If you have a complaint, how do you think we might best reslove it?*

I give permission for my feedback to be used in Jewish Care marketing e.g. website/newsletters*

This field is required.
Submit enquiry
We received your submission.

Have your say brochure Download
Donate now
Black White
A

Part Time - Personal and Administrative Assistant - Headway Therapy Online

Name of Employer

Headway Therapy Online

 

Title of Role

Personal and Administrative Assistant 

 

Location

St Kilda East

 

This job is only available to permanent Australian citizens and only applications with a cover letter will be considered

PERSONAL ASSISTANT

We are currently seeking a highly skilled and experienced Personal & Administrative Assistant to join us at Headway Therapy Online in St Kilda East.  The ideal candidate will be a self-starter with exceptional organisational, communication and personal skills, able to work independently and proactively while supporting the daily operations of our practice and the personal projects of the Pyschologist. This role is more than just administration, you need to be an expert Personal Assistant , and is available immediately.

About the Role:

Zipporah Oliver O.A.M. is an ambitious leader who wears many hats, which you as the PA, would need to be across in order to support her. Zipporah’s private psychology practice has been established for over 30 years, and you would be integral to its ongoing operation and reputation. This is a small practice where you will be working alongside Zipporah as a two person practice.  Zipporah is involved in a number of communal ventures and projects, which you would also assist in supporting. This position is more than just an administration role, the candidate needs to be compassionate and caring and well versed in Personal Assistant responsibilities and would ideally be willing to occasionally be available outside of work hours. You will need to be comfortable working autonomously and we are looking for you to be looking for a long term role of at least 2+ years.

Responsibilities:

General administration duties – maintaining client records, correspondence, scanning/photocopying, archiving, physical and digital file and storage management etc.

  • Providing sensitive and compassionate communication with clients as the voice and face of the practice.
  • Liaising with medical practitioners, colleagues, clients’ support workers, and other business partners.
  • Diary/schedule management and client appointments.
  • Processing bill payments, Medicare claims, NDIS and client invoices.
  • Undertaking ad hoc research regarding matters that may arise in the work.
  • Managing financial aspects of the practice and of Zipporah’s projects outside of the practice.
  • Maintaining and furthering the website, social media and marketing.
  • Managing multiple contact lists and calendars.
  • Maintaining the practice operations manual.
  • Preparing reports, including end of day, end of week and annual.
  • Maintaining tidiness and cleanliness of the practice.
  • Maintaining strict confidentiality.
  • Other administrative and personal support tasks as required.

 

Working Hours

Casual - 20 hours per week

 

Qualifications/Skills Required

Desired Skills & Experience:

  • Prior experience working as a personal assistant/admin assistant/receptionist.
  • Warm professional disposition with a high level of integrity essential.
  • Competence with technology and the Apple ecosystem, including the ability to troubleshoot.
  • Proficient with MS Office, Zoom, WhatsApp and other business applications.
  • Able to formulate professional communications, documents and reports.
  • Some knowledge of graphic design for the creation of professional booklets, flyers, posters and more.
  • Highly professional in all forms of communication and excellent interpersonal skills.
  • Excellent English verbal communication skills.
  • Highly proficient in English writing skills.
  • Able to work proactively and independently.
  • Punctual and reliable.
  • Quick learner.
  • Exceptional attention to detail.
  • Highly organised.
  • Coreplus or other practice management software experience is an advantage but not essential.

 

 

How to apply

To apply, please email your Cover Letter and CV to [email protected]

Please kindly note that any applications without a Cover Letter will not be reviewed. Please do not call the practice; only written applications will be accepted.

 

If you need assistance applying for a role, please contact the Jewish Care Employment Centre at 8517 5999 and ask to speak to a consultant.