Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

*
*
*

 

*
*
*
*
*
*
*
*
*
*

I would like to provide Jewish Care with a...*

This field is required.

I am a...*

This field is required.

If you are NOT the resident/client, are they aware that you are making this complaint?*

This field is required.

What date did your experience occur?

If you have a complaint, how do you think we might best reslove it?*

I give permission for my feedback to be used in Jewish Care marketing e.g. website/newsletters*

This field is required.
Submit enquiry
We received your submission.

Have your say brochure Download
Donate now
Black White
A

Part Time - Executive Support Administrator - Pathways Melbourne

Name of Employer

Pathways Melbourne

 

Title of Role

Executive Support Administrator

 

Location

Melbourne

 

About the Role

OVERVIEW:

Pathways exists to promote freedom, choice, and connection for people from the religious Jewish community. We provide critical support services for those questioning their religiosity and for young people who do not feel safe to live with their parents.

Pathways:

  • is the leading Jewish organisation focussed on providing critical support services
  • specifically dedicated to those questioning their religiosity.
  • supports families staying connected despite differing religious values, when safe to do so.
  • ensures Jewish young people who cannot live with their parents, have housing, support and community.

We do not duplicate any other Jewish services.

Our purpose is to relieve the suffering, isolation and distress of people in need from insular Orthodox Jewish communities by, without limitation, providing support for former members who have left their community or members who are considering or seeking to leave their community.

Pathways Melbourne believes we should all have the right to choose our own life path.

In joining Pathways Melbourne, our valued staff and volunteers commit to working respectfully and effectively, to make a direct and significant contribution to the health and wellbeing of our people.

Pathways also works closely with professionals, educators, and service providers who support people from closed communities — both within and beyond the Jewish context. We are committed to building awareness, understanding, and inclusive responses across sectors.

 

POSITION OBJECTIVES:

The Executive Support Administrator plays a central role in supporting the effective operation of Pathways Melbourne by providing high-quality executive and administrative support while contributing to the organisation’s education and outreach activities. Reporting to the Chief Executive Officer, the role ensures the smooth coordination of key organisational functions including executive support, board and committee administration, project coordination, stakeholder engagement and communications support.

Working closely with the CEO and broader Pathways team, the position assists with managing priorities, coordinating meetings and events, maintaining organisational records and supporting program and operational activities. The role also contributes to strengthening Pathways’ external relationships by supporting education and outreach initiatives with referral partners and community stakeholders, helping to increase understanding of Pathways’ services and the needs of individuals navigating religious transition.

This position requires a highly organised, proactive and professional individual who is able to work both independently and collaboratively within a small and dynamic team environment. As Pathways Melbourne continues to grow, the role will evolve to support expanding programs, partnerships and community engagement initiatives, including the organisation’s developing collaboration with Lighthouse Foundation.

 

KEY ACCOUNTABILITIES DETERMINING SUCCESS:

Executive Support

  • Help manage the CEO’s email flow, meetings diary and competing priorities.
  • Act as an anchor person for the CEO, helping keep tasks, deadlines and follow-up actions on track.
  • Coordinate fortnightly team meetings, including agenda preparation and actions/minutes as required.
  • Support event coordination, including guest lists, guest communications, RSVPs and CEO requirements in liaison with the Marketing & Events Manager.
  • Support supporter events, as required.

Project Administration

  • Provide high-quality executive and administrative support, including Word formatting, document management and general administrative assistance.
  • Maintain accurate organisational records and reporting, including Salesforce data entry, impact data capture/retrieval, campaigns and oversight.
  • Support grant acquittals and supporting documentation.
  • Prepare administrative materials for Board Meetings, including board papers, formatting and logistics.
  • Ensure organisational policies are consistently formatted, version-controlled and maintained in MS Word.
  • Provide ad hoc administrative support to the Board President, as required.

Marketing Administration

  • Draft or assist with CEO speeches and event introductions, as required.
  • Support occasional media and communications outputs, including press releases and video content.
  • Proofread monthly eNewsletters to ensure accuracy and consistency.
  • Support the delivery of the first, annual Shluf-Out fundraising initiative.
  • Alongside all staff, support delivery of the annual Raisely fundraising campaign. Book-keeping Administration
  • Support bookkeeping activities, recording income and expenses, ensuring receipts are attached to each entry
  • Recording income and donations in Salesforce (from Raisley, GiveNow, Bank, other)
  • Assisting with reconciliation of entries in Xero.
  • Recording bill payments.

 

MAIN ORGANISATIONAL INTERFACES:

Internal

  • CEO
  • Operations Manager
  • Program Manager

External

  • Board President
  • External Referral Partners and Stakeholders
  • Event Guests

 

EXPERIENCE REQUIRED:

Essential

  • Proven experience in executive support, administration, project coordination or a similar role.
  • Strong written communication skills, including drafting, proofreading and formatting professional documents
  • Professional interpersonal skills, with the ability to build rapport and diplomatically maintain relationships with community members and stakeholders.
  • High attention to detail, with strong organisational and time management abilities.
  • Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and confidence in formatting and document management.
  • Confidence using Xero
  • Confidence using CRM systems such as Salesforce.
  • Strong at coordinating logistics, meetings and events.
  • Ability to work both independently and collaboratively in a small, fast-paced team with ability to respond flexibly to changing priorities.
  • Capacity to handle sensitive information with discretion and professionalism.
  • Independent, responsible, organised.
  • People person, warm, professional.
  • Highly organised and dependable.
  • Proactive and solutions-focused.
  • Calm under pressure.
  • Warm, professional and relational.
  • Strong judgement and discretion.
  • Adaptable and willing to contribute across a small team.
  • Confident representing the organisation externally when required.

Desirable

  • Experience in the not-for-profit, community, education or social services sectors.
  • Experience supporting social media, communications or marketing activity.
  • Experience with basic bookkeeping
  • Experience preparing presentations or delivering education sessions to external stakeholders.
  • Familiarity with the Jewish community and/or confidence learning about culturally specific community contexts.
  • Experience supporting committees or boards.

 

Working Hours

Start date - July 1, 2026

The Employee will be employed on a part-time basis under the SCHADS Award for 14 hours per week (0.37 FTE) worked across 2 days (Tuesday & Wednesday).

 

How to apply

If this role suits you, please email your CV and Cover letter to:

Leah Boulton — [email protected]

 

If you need assistance applying for a role, please contact the Jewish Care Employment Centre at 8517 5999 and ask to speak to a consultant.