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Full Time - Telemarketer - NAX Capital

Name of Employer

NAX Capital

 

Title of Role

Telemarketer

 

Location

Melbourne 3004

 

About the Role

NAX Capital is seeking a friendly, engaging and resilient experienced Telemarketer/Sales Consultant to proactively engage potential clients via outbound calls, promote company services, and generate qualified leads that support business growth. While prior crypto experience is a bonus, the role requires clear confident communication, curiosity, and a results-driven mindset to build rapport and drive conversion.

This is a full-time OR part time permanent onsite position located at our modern office on 570 St Kilda Road between the hours of Monday- Friday 8am-10pm (standard 38-hour week for full time role)

Key Responsibilities

  • Identify and call both new/cold leads (prospecting) and warm (nurturing) leads 
  • Follow a structured call script while adapting tone and messaging to suit the prospect
  • Introduce and explain services clearly — including traditional financial offerings and crypto-related solutions (training provided)
  • Qualify leads by asking relevant questions and identifying interest or suitability
  • Record call outcomes accurately in the CRM system (e.g. interested, follow-up needed, not suitable)
  • Schedule follow-up calls or meetings for senior team members when appropriate
  • Meet daily and weekly call targets (e.g. number of dials, conversions, appointments booked)
  • Handle objections professionally and maintain a positive tone throughout
  • Collaborate with the Business Development Manager to refine outreach strategies and share feedback from calls
  • Stay updated on basic product knowledge and any new offers or campaigns
  • Liaise with internal departments and ad hoc administration as required

 

Working Hours

Full Time

 

Qualifications/Skills Required

About You

This role is perfect for an energetic and enthusiastic individual who thrives on conversation and knows how to build rapport quickly over the phone- who is confident, persuasive, and not afraid to handle objections with professionalism

  • Minimum 1 years' experience in a Telemarketer or Sales Consultant role (or similar)
  • Strong written and verbal communication skills
  • Exceptional attention to detail and time management
  • Able to work independently in a fast-paced environment with tight timelines
  • Adaptable in dynamic, fast-paced environments
  • Demonstrated discretion with confidential information
  • Prior exposure or interest to financial services or cryptocurrency is advantageous
  • Must be able to maintain a high volume of outbound calls and hit KPIs

 

How to apply

Emai your resume and cover letter to [email protected]

 

If you need assistance applying for a role, please contact the Jewish Care Employment Centre at 8517 5999 and ask to speak to a consultant.