Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

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Residential Aged Care

Our residential aged care team are waiting for your call.

The summer holiday period can be a chance to make decisions because life is less hectic. Please call our team if you would like to enquire about a tour or respite availability.

The best point of contact is Simone Illarietti on 0455 303 783 or email [email protected]

Today and for over 175 years, Jewish Care has assisted residents and their families. We put people first: their abilities, needs, culture and personal preferences. That is the philosophy at the foundation of our unique Hand-in-Hand model of care.


We design homes that support residents to do the things they want and are able to do, with the confidence help is always there. Residents live in ‘household’, heimish accommodation, where food and amenities are available at any time, with easily accessible communal areas nearby.

It‘s the celebration of culture that creates joy and lasting memories. From food to holidays and special events organised with community partners: at Jewish Care you will comfortably express your identity.

All our homes are located near precincts, parkland and the places that make Melbourne a great place to live.

Discover our three Residential Homes

Windsor - HANNAH & DARYL COHEN FAMILY BUILDING
CARNEGIE - SMORGON FAMILY BUILDING
CAULFIELD - GARY SMORGON HOUSE

To enquire about how Jewish Care can meet your needs in your own home or in one of our homes

(03) 8517 5999 Email us

Support is available for you and your loved ones in a home away from home.

Residential respite

Available at Jewish Care's three residential homes, residential respite is support available for you and your carer in a home away from home.

DISCOVER RESIDENTIAL RESPITE