Submit your suggestions, compliments and complaints
Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.
We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.
Your feedback enables us to constantly improve the quality of our services to you.
Thank you for taking the time to complete this form, together we will strive for excellence.
With your feedback we will
Acknowledge it in a timely manner
Communicate with you throughout the process
Maintain confidentiality and privacy
Make improvements identified as a result of your feedback
Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.
Developed by the Australian Childhood Foundation, the renowned Bringing Up Great Kids program focuses on building positive and nurturing relationships between parents and their children. The free program aims to help parents to understand and communicate with their children, support children’s development, and build parent confidence. Our accredited Jewish Care trainers deliver Bringing Up Great Kids, including the adapted Bringing Up Great Kids After Family Violence and Bringing Up Great Kids in the First 1000 Days programs, with sensitivity and understanding of the particular needs of our community.
At Jewish Care, we believe strongly in the principles of cultural safety and humility. Our cultural humility training is a principles-based approach designed for mainstream services who work with diverse communities and want to support equitable service access and respectful service provision.
Our experienced Community Education team can deliver customised training for your group, organisation or workplace. Delivered by training professionals and informed by our on-the-ground experience of our community, we can custom-develop a workshop or training package to meet your needs. We specialise in topics related to mental health, youth wellbeing, positive parenting, family violence, gender equity, safe cultural enquiry, and working with the Jewish community.
Tuning In To Kids
Developed by the University of Melbourne, Tuning In To Kids is an evidence-based parenting program that helps parents and carers learn how to teach children skills to manage their emotions. Through the process of ‘emotion coaching’ – recognising, understanding and responding to emotions in an accepting and supportive way – parents can nurture their connection with their child and help them learn to understand and regulate their emotions and behaviour. The program also provides an opportunity to connect with other parents in a warm and supportive environment. Facilitated by accredited Jewish Care trainers, the program is delivered with sensitivity for the needs of our community.
Tuning In To Teens
Developed by the University of Melbourne, Tuning In To Teens is an evidence-based parenting program that helps parents and carers learn how to support teens to understand and manage their emotions. Through the process of ‘emotion coaching’ – recognising, understanding and responding to emotions in an accepting and supportive way – parents can better connect and communicate with their teens, and help them develop skills to regulate their emotions. The program also provides an opportunity to connect with other parents in a warm and supportive environment. Facilitated by accredited Jewish Care trainers, the program is delivered with sensitivity for the needs of our community.
Working with the Jewish community
We offer training for peak bodies, social and human services, and other providers who deliver services to the Victorian Jewish community. Our training supports an understanding of the social, cultural and religious diversity of the Jewish community, common barriers to service access, and principles for safe, respectful and effective engagement.
Youth Mental Health First Aid
Youth Mental Health First Aid is 2-day course for adults who work with or support adolescents and young people. Ideal for youth leaders, teachers, coaches and parents, this accredited course supports participants to recognise and respond to common mental health issues affecting young people, including depression, anxiety, eating disorders, psychosis and substance use. The course can be delivered flexibly, either as two full days or four short sessions.