Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

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Social Work Support

Everyone needs help from time to time.

When individuals and families are facing tricky or complex challenges in life, our experienced team of social workers are here to assist. 

Our support is not ‘one-size-fits-all’. We focus on providing a compassionate and culturally-safe response that is tailored to your unique needs and circumstances. We will talk with you to understand what is happening in your life and work together to find the way forward. We work in a way that is person-centred and collaborative: essentially, you are in the driver’s seat.

We understand that reaching out can be hard, and that many in our community may experience feelings of shame or embarrassment when asking for help. We pride ourselves on providing safe and non-judgemental support that is sensitive to the cultural and religious needs of our community.

We work with people of all ages. Our social work services are free, confidential, and available to any individual or family in the Victorian Jewish community experiencing significant challenges, including:

  • Family violence
  • Child well-being or safety concerns
  • Homelessness
  • Poverty and disadvantage
  • Mental ill health
  • Physical illness or disability
  • Use of alcohol or substances
  • Support with parenting.

We have relationships with a range of service providers both within and beyond the Jewish community, and can work together to coordinate a response that best meets you and your family’s needs.

We also provide consultation, guidance and advice to community leaders, professionals and other service providers. 

Family Violence

We know that family violence affects all communities – and that includes our Victorian Jewish community.

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Child Wellbeing

We know that families today can experience a range of stressors and challenges – which in turn can have impacts on children and young people.

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Mental Health

We know that mental ill health does not discriminate.

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Publications

Brochure - Individual & Family Support

Brochure - Individual & Family Support

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Position Statement: Safeguarding Children

Position Statement: Safeguarding Children

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