Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

*
*
*

 

*
*
*
*
*
*
*
*
*
*

I would like to provide Jewish Care with a...*

This field is required.

I am a...*

This field is required.

If you are NOT the resident/client, are they aware that you are making this complaint?*

This field is required.

What date did your experience occur?

If you have a complaint, how do you think we might best reslove it?*

I give permission for my feedback to be used in Jewish Care marketing e.g. website/newsletters*

This field is required.
We received your submission.
A

Volunteering: The Unexpected Reward

20 May 2020
By Errol Rink, volunteer

It’s early morning on a cold day as I enter another day in 'iso', as isolation is now called, and I am wondering what I should write about my years of volunteering at Jewish Care.

My highly efficient volunteer team, Hayley Bacher and Laura Marchese, have asked me to write an article about why I volunteer.

Well, it’s like this.

I have, over the years, always believed in giving back to society; we can’t always be taking. So I have been on numerous committees; be it shul, school, or fraternal organisations.

I have been volunteering with Jewish Care since 2012, and the unexpected 'reward' as a volunteer is the appreciation and encouragement given by all concerned. Not only from the volunteer team, but from the Elders themselves and lifestyle coordinators as well.

Some Elders have no family and have infrequent visits for various reasons. A friendly visit and chat with a volunteer goes a long way and brightens their day. To see the smiles on the Elders faces when I walk into the room to give my weekly ‘News and Views’ talks supersedes the effort I put into preparing for them and the applause encouraged by the lifestyle staff attending is always appreciated.

I encourage all to become a volunteer with Jewish Care - whether you are working or not. There are many aspects of volunteering and you too can make a difference by putting a bit of time in to the care of others.

Speak to Hayley or Laura on 8517 5777 to find out about volunteering with Jewish Care or email [email protected] today. They need you!