Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

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Adjunct Associate Professor Gayle Smith

Interim Chief Executive

Gayle is an experienced executive who led the Aged Care & NDIS Reform program (incorporating the Aged Care Quality Standards and NDIS Practice Standards) at Eastern Health and was responsible for leading the Eastern Health Centre for Patient Experience.

Adjunct Associate Professor Gayle Smith commenced at Jewish Care in February 2023 as Director: Clinical Governance, Risk & Experience.  Gayle professional background spans clinical care, professional leadership in allied health, strategy development & deployment, service improvement, clinical governance, risk management, client experience and innovation within both public and not-for-profit sectors.  

Originally qualifying as an Occupational Therapist, Gayle has a Graduate Diploma in Business, a Master of Business in Health Administration and a Professional Certificate in Health Systems Management. With a thirst for ongoing personal and professional development, she is also currently completing a Doctorate in Public Health. She is committed to ensuring we can provide the best experience for our residents and clients, their families and our staff by focusing on quality, safety and continuous improvement and is a highly regarded leader in the health sector.

 

Contact: [email protected]

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