Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

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If you are NOT the resident/client, are they aware that you are making this complaint?*

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What date did your experience occur?

If you have a complaint, how do you think we might best reslove it?*

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Community Advisory Committee

JOIN OUR CONSUMER ADVISORY COMMITTEE

Jewish Care is seeking volunteers for our newly created Consumer Advisory Committee. The Consumer Advisory Committee provides advice and guidance to the Jewish Care Board and management team to ensure we have a consumer voice at the highest levels of management.

The Consumer Advisory Committee will provide valuable insights including:

  • Advice on planned business strategies
  • Resident/client satisfaction
  • Employee engagement
  • Strategic direction

What is required from voluntary committee members?

  • Attend quarterly meetings (in person or virtually)
  • Contribute to discussions on a variety of topics
  • Provide insight and perspectives that will help shape the direction of Jewish Care’s services and provide valuable guidance to the Board

If you are passionate about quality and safety, consumer experience and continuous improvement we would like to hear from you.

To express your interest in joining or if you have any questions please email [email protected]

Jewish Care is a Rainbow Tick accredited organisation – proudly celebrating and warmly welcoming the rich diversity of our community as we strive to be inclusive for all.