Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

*
*
*

 

*
*
*
*
*
*
*
*
*
*

I would like to provide Jewish Care with a...*

This field is required.

I am a...*

This field is required.

If you are NOT the resident/client, are they aware that you are making this complaint?*

This field is required.

What date did your experience occur?

If you have a complaint, how do you think we might best reslove it?*

I give permission for my feedback to be used in Jewish Care marketing e.g. website/newsletters*

This field is required.
Submit enquiry
We received your submission.

Have your say brochure Download
Donate now
Black White
A

Rosh Hashanah Appeal 2023

Rosh Hashanah represents a time to help make the year ahead a little sweeter for those in our community who are in serious need.

“On Rosh Hashanah and Yom Kippur, in one of the most famous of our prayers, the Unetaneh Tokef, we think about what we can do to improve ourselves, better our relationship to G-d and the culminating act of growth which is to give to others,” says Rabbi Ralph Genende OAM, General Manager Jewish Life.

For an incredible 175 years, Jewish Care Victoria has responded to the needs and given to the most vulnerable in our community.

The longevity of our organisation can be attributed to the funding received from you, our valued supporters and donors.

However, 175 years on, the need for support in our community is still as strong as ever.

Many individuals and families are finding themselves in situations they could never have foreseen and Jewish Care has been the only place they could turn to.

In fact, in just the last 12 months, we received over 13,000 calls for assistance and provided 222 families with financial aid to cover essential expenses.

Here’s what one of our clients had to say:

“It was the hardest call I had to make, but I’m so thankful I did. I was immediately greeted with a friendly voice and for the first time in a long time, I felt hopeful. My biggest regret is not contacting Jewish Care sooner”, said Sarah.

There has never been a more important time to help make this New Year sweeter for those in serious need.

To make a donation please complete the form below or phone 1800 539 474. 

Thank you for your support and may you and your family be blessed with a sweet, happy and prosperous New Year. Wishing you a Shana Tova from all at Jewish Care.