Have your say

Submit your suggestions, compliments and complaints

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, volunteer, supplier or member of the wider community and would like to tell us about any aspect of our work, we want to hear from you.

We welcome your feedback in relation to our services, enabling us to continually improve these services and ensure that we are meeting your needs. Any feedback you provide, will not adversely affect the level of care you or your loved one receives from Jewish Care. You may also provide feedback anonymously, however we cannot keep you informed on the progress or outcome of the Your Say feedback you have submitted.

Your feedback enables us to constantly improve the quality of our services to you.

Thank you for taking the time to complete this form, together we will strive for excellence.

With your feedback we will

  • Acknowledge it in a timely manner
  • Communicate with you throughout the process
  • Maintain confidentiality and privacy
  • Make improvements identified as a result of your feedback

Your details are optional, however we need them to contact you and provide you with feedback. All information will remain confidential.

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Shey Papanikolaou

Director: Aged Care Services

Shey brings a wealth of experience in residential and home-based aged care services

With an extensive work history, Shey has a proven track record in residential and home-based aged care services providing leadership and guidance in operations, funding, clinical governance and risk management. She has worked for some of Victoria’s and Australia’s largest private, listed and not-for-profit aged care providers in key leadership roles.

Shey began her career as a Registered Nurse at the Alfred Hospital over 20 years ago and has more than 15 years’ experience in the aged care sector and is dedicated to delivering exceptional and compassionate care to the aged care community. She is committed to building staff capability, developing skills and maintaining a high performing team with a focus on embedding a continuous improvement culture.

Shey holds a Bachelor of Nursing and is undertaking Master of Business Administration at Latrobe University.

Contact: [email protected]