Your Say

We're Listening

Jewish Care is committed to providing you with the highest quality services. If you are a client of Jewish Care, a family member, carer, supplier or member of the wider community and would like to provide us with feedback on any aspect of our work, we want to hear from you.

Whether you have a suggestion, compliment, concern or complaint, you can be sure that your feedback is welcome and will be addressed fairly and with professionalism. Our direct service staff are empowered to work with you to address matters ‘on the ground’ as they happen, which means that you can always expect a dynamic, flexible and prompt response to your concerns.

Our Continuous Improvement Process

Jewish Care is committed to providing the highest quality services. Your feedback is vital to ensuring our services continue to improve in line with changing customer needs. Below is a flowchart demonstrating how we will work with your feedback to ensure optimum standards of service delivery.

Having Your Say

To make a suggestion or compliment, or to express a concern or complain you may do so openly or anonymously. To provide your feedback, you can either complete the online form below, or download the A4 form or brochure at the bottom of this page.

We welcome your feedback in relation to any aspect of our services

Do you want to tell us about a:

Suggestion Compliment Comment Improvement Concern Complaint

Please advise the service or facility you are providing feedback on:

Please tell us about your feedback:

If you have a concern or a complaint, can you suggest how we might have handled the issue better?

Your Name & Contact Details

This section is optional - All information will be kept confidential.

Please complete the form below and someone from Jewish Care will be in touch to help you with your enquiry.

Please tick this box if you give permission for your feedback to be included in Jewish Care's marketing eg. website, newsletters etc.

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